At Rotipaani, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or mobile applications.

1. Information We Collect

We may collect the following types of information when you interact with Rotipaani:

• Personal Information: Name, email address, phone number, delivery address, and payment details.
• Usage Data: Information about your browsing, order history, and interactions with our platform.
• Device Information: IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use your data to:

• Process and deliver orders efficiently.
• Provide customer support and improve your shopping experience.
• Send promotional updates, offers, and personalized recommendations (with your consent).
• Maintain security and prevent fraud or unauthorized access.
• Analyze usage trends to enhance our platform's performance.

3. Data Sharing

We do not sell or share your personal data with third parties, except:

• With trusted partners (delivery services, payment providers) to fulfill your orders.
• When required by law or to protect our legal rights.

All partners comply with strict confidentiality agreements to safeguard your information.

4. Data Security

We implement industry-standard measures to protect your data, including encryption, firewalls, and secure payment gateways. While we strive to protect your information, no system is entirely foolproof.

5. Your Choices

• You can update or delete your personal information at any time through your account settings.
• Opt out of marketing communications by unsubscribing via email or contacting support.

6. Cookies

We use cookies to improve your browsing experience, remember preferences, and analyze website performance. You can manage or disable cookies in your browser settings.

7. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:
Email: support@rotipaani.com
Address: Kohinoor City, Faisalabad, Pakistan

Your trust is important to us, and we are committed to ensuring your data is safe and secure with Rotipaani.